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Home > Help > Delivery Policy

Delivery Policy

Standard Royal Mail packaging and delivery is charged at 2.99 per item UK, 4.99 per item in Europe or 7.85 per item for the rest of the World. Courier packaging and delivery is charged at 11.99 per item UK ONLY. (Except certain heavy items or expensive items where recorded delivery and special insurance is required there may be a delivery surcharge). Postage prices on items despatched from outside our main warehouse may vary. Please check product category for details.

Despatch

Your order will normally be despatched to you within 3-5 working days. Orders within the UK are sent via the Royal Mail or Private Courier depending on the option you selected at the checkout. Private Courier delivery requires a signature and is only available to UK addresses. Overseas/International orders are sent by Airmail. Our website is designed to only allow you to purchase items we have in stock however In the unlikely event that any of the items you order are out of stock we will inform you by email or telephone of our earliest possible despatch date.

Delivery Time

Standard Royal Mail delivery usually takes 3-5 working days from despatch date, but may take longer if circumstances beyond our control disrupt postal services. Private Courier delivery is next day after the despatch date.

Missing or Delayed Items

Please note that we will need to wait at least 21 days before being able to trace, replace or refund lost items.

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